DIGITAL COMMERCE
An agile, unified experience. More than just ecommerce.
An overarching, flexible and adaptable approach to digital business.
Reach your goals
Brand leaders rally behind digital commerce. The best way to execute successful digital commerce is from the ground up. A unified experience empowers your business to achieve your vision and gain an edge in customer acquisition, sales and entering new markets. We can show you the way to an integrated digital experience.
Changemakers inside an organization believe in the power of composable commerce.
Digital commerce brings your systems and customers together, allowing seamless experiences anywhere.
- Integrations are possible, old and new.
- Your teams can leverage all your business systems to use customer data seamlessly.
- Technical architectures outline the why and the how, keeping security, scalability and growth in mind.
- Give the same level of attention to your customer experience through actual digital commerce.
Digital commerce provides choice.
Modern business objectives require an adaptable commerce solution favouring digital innovation for customer experience and business operations.
Designing a digital commerce solution requires more than guidance in platform selection. It takes carefully evaluating existing systems, data models and business operations. Digital commerce transforms your business experience and customer journey through agile and flexible system choices.
Consumers have gone far beyond buying from their laptops. In today's connected world, shoppers are researching and purchasing from multiple devices throughout their shopping journey. Your online offerings must mirror your in-person experiences and be poised to enter new markets and channels. Meet your customers where they are.
CANNABIS YUKON CASE STUDY
The Government of Yukon required a solution that allowed full control of their customer data and a flexible ecommerce platform that seamlessly integrates with third-party vendors while following strict restrictions and regulations enforced by the Federal Government.
Make your architecture do the heavy lifting.
IT teams want to say yes to their fellow business units. Well-designed and executed digital commerce allows for collaboration:
- Integrate into ERPs and business systems.
- Data-driven personalization.
- Technical architecture that matches your needs securely.
- Customer experiences for your marketing team that are easy to facilitate.
Marketers, get ready to run wild.
Digital commerce unifies your tech and data points while giving marketers the freedom they deserve.
- Provide customer journeys, wherever your shoppers are.
- Use a world-class CMS to reach your audience.
- Leverage your in-house data to offer personal shopping experiences.
- Get the most out of your CDP and buyer’s history for marketing.
Digital commerce for B2B
A move to digital commerce in B2B requires a new mindset. Creating a company-wide desire for change can be difficult for established, mature companies. Involving company stakeholders in the strategic process makes creating that new hive mind easier.
For B2B organizations with an existing web property, building and transforming it into a high functioning digital commerce site is a process; it needs to be road mapped and phased out as per business needs. Getting your entire B2B organization online can’t be done in one major project, it must be transitional.
Developing your digital commerce manifesto requires the coordination of all departments. Sales, marketing, IT, manufacturing, supply chain and customer service all have a part to play in any digital strategy. Excluding one of these teams in the construction of the strategy or technology will result in project complications or outright failure.
Rather than committing two million dollars to a project and waiting a year for it to get done, we break it down using Agile development principles and a mindset of continuous innovation. This process ensures that B2B companies have the opportunity to complete important tasks like stakeholder interviews, internal audits and competitive analysis while keeping the project moving forward efficiently and effectively.
Let's talk about your project
No matter what stage you are in, we would love to talk to you about your project. No pressure, no obligation, just straight talk and helpful insight.