EXPERIENCE DESIGN

If you have to explain it, it didn’t work.

Experience design is the subtle art of visual storytelling, while intuitively leading your customer to the end-goal.

Show your customers the way, without interruption.

A data-informed approach for leading your customers to the well, and getting them to take a drink.

Our process for creating the individual experience that your brand needs includes:

  • Mapping customer journey.
  • User experience audits.
  • World-class UX and UI design development.
  • Analysis of your competitor’s design.
  • Strategy for enhancing and scaling your digital solution.
  • Creative design for web.
  • Accessibility and responsive design.

Canadian Hearing Services Logo

“It has been a pleasure working with Acro Media to create our new fully accessible website. As a newly rebranded organization, it was important that we create a website that reflected our new brand identity. The Acro Media team was highly collaborative, listened carefully to our vision, and understood the importance of creating an accessible website to meet the needs of our clients. They were involved every step of the way: from the discovery to the design concepts through to the final execution. Both our organization and our clients are very pleased with the final product. I would highly recommend Acro Media to other businesses looking to bolster their digital presence."

Rebecca Raghubeer — Manager, Digital and Content Strategy, Canadian Hearing Services

Bespoke customer experiences build brand loyalty.

  • Exceed expectations with industry best practices, user experiences and interfaces.
  • Make every click intuitive.
  • Personalize the buying experience by showing your customers that you know them.

EXTRA INSIGHT

Storytelling: speaking to your actual audience.

Not every visitor to your site needs the same experience. You have to map out those stories.

User Story Overview Image

"Today's users are more savvy and have higher expectations than ever before. Companies that don't prioritize user experience (UX) design will not be able to compete with their counterparts that understand the immense value and return that UX design brings. Really understanding the user, ongoing testing and optimization of user journey is key. There's no doubt: best in class businesses have best in class user experience."

Jason Poole, Chief Experience Officer, Acro Media

Let's talk about your project

No matter what stage you are in, we would love to talk to you about your project. No pressure, no obligation, just straight talk and helpful insight.