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Unified Commerce

Integrated, measurable, & frictionless

Faster-Than-Light User Experience

Unified commerce consolidates all your channels, payment systems, products, and customer interactions to deliver seamless experiences beyond omnichannel shopping.

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Unified commerce: beyond customer experience

Intro

Intro

Unified commerce is the syncing of online and retail spaces. It connects all of an organization’s sales channels and consolidates operational backend systems to create customer experiences that are a true extension of your brand.

With a single view of inventory, orders, and customer data, retailers can keep track of what’s happening across their entire business in real-time, allowing them to make informed business decisions that drive revenue.

Customers reap the benefits of always up-to-date product inventories and the flexibility to browse, pay, and fulfill orders however they want. Unified commerce allows for a more flexible buying journey for the customer; businesses can offer more purchasing and financing options at checkout, pick up in-store options, promo code redemption, or send customers their carts by email after an in-store visit, so they can complete their purchases from the comfort of their home.

 

With a unified commerce approach, it becomes possible to blur the lines between online and offline; purchases and fulfillment become harmonious for customers, and business staff aren’t stuck with siloed data or dozens of different tools and manual processes. Not only will customers be grateful for this connected experience, but they’re also coming to expect it; one example, today roughly 60% of shopping experiences begin and end on separate devices.

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Your partner in digital commerce.

Your partner in digital commerce.

Block Quote

Block Quote

“It's less important for a shopper to be present in-store than for the store to be present wherever and whenever a shopper needs it.”

- Think with Google
 

Benefits of a unified commerce strategy

Benefits of a unified commerce strategy

Benefits of a unified commerce strategy

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headshot - Steph

How unified commerce helps business

How unified commerce helps business

How unified commerce helps business

Unified commerce enables organizations to give their customers the best customer service, make them competitive, drive up sales and improve customer engagement through:

  • Inventory visibility across all channels.
  • Ease and speed of order fulfillment.
  • Improved communication tools, internally and externally.

There are several ways a unified commerce strategy will help in growing a business:

  • Automating manual business processes.
  • Improved forecasting with complete data.
  • Reduced errors from human mistakes.
  • Increased sales through synchronized channels.

Unified commerce will help grow your business by breaking down the walls between internal channel silos and leveraging a common commerce platform. It offers a real-time holistic view of the entire enterprise — empowering finely-tuned insights that drive margins upward and create new strategic possibilities.

Next Steps

Next Steps

Let's talk about your project

No matter what stage you are in, we would love to talk to you about your project. No pressure, no obligation, just straight talk and helpful insight.