Q&A on youtube
Secure online payments & fraud prevention
for Retail & B2C
In the world of ecommerce, 2020 was the year that transformed shoppers.
According to Signifyd, the world’s largest provider of guaranteed fraud protection, the number of new-to-ecommerce shoppers increased by 32.4% in 2020. Those shoppers spent 163% more online than the newcomer class of 2019.
For B2C companies, having a smooth, user-friendly online payment process became non-negotiable overnight. With that, fraudsters found a host of scenarios they were ready and willing to use to their nefarious advantage.
Our live YouTube Q&A took place on May 5th, featuring a panel of ecommerce, online payment and fraud prevention specialists. We hope viewers gained insights into the changing ecommerce landscape for B2C companies and are now taking steps to protect their businesses.
Q&A topics
- How has fraud changed because of COVID?
- What can businesses do to prevent fraud?
- How to identify and analyze your fraud controls to meet industry standards.
- Finding the right fraud protection vendor for your company.
- Best practices for how to secure and process online payments.
- How to connect the dots on the backend for integration and hosting of fraud prevention.
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MEET YOUR HOST
Matt Gomez
Director of Business Development, Acro Commerce
Matt heads the business development team at Acro Commerce, a group of ecommerce architects and consultants, helping companies create limitless commerce experiences.
Matt (or as we affectionately refer to him, Gomez) works with clients that need to pair online and offline business operations and want the freedom to scale their practices for significant events like Black Friday.
With nearly a decade of experience working with online clients across verticals such as telecom, manufacturing, agtech and food, Matt has ground-level experience bringing clients up to industry leaders in ecommerce.
MEET YOUR EXPERTS
Matthew Vega
Director of Fraud Strategy & Chargebacks, BlueSnap
Matt Vega is currently the Director of Fraud Strategy and Chargebacks at BlueSnap, a global payments technology company. Matt is responsible for the fraud strategy, chargeback strategy, fraud performance, counter-fraud technology utilization, merchant fraud optimization, fraud + chargeback operations, and fraud + chargeback performance evaluations for the thousands of businesses using BlueSnap’s All-in-One Payments platform around the world.
Matt started his career in 2003 as an ecommerce fraud prevention analyst, working his way up into the leadership structure. In 2010, Matt became a U.S. Military (Army/NSA) Electronic Warfare & Intelligence Expert, graduating from the intelligence program with honours and specialized in counter-fraud, intelligence analysis, and defensive electronic warfare.
Eric Hartwell
Partner Manager, Signifyd
Eric is a Partner Manager at Signifyd, the world’s largest provider of guaranteed fraud protection, enabling online retailers to provide a friction-free buying experience for their customers.
Signifyd leverages big data, machine learning and domain expertise to provide a 100% financial guarantee against fraud. Signifyd's Commerce Protection Platform comprises three different solutions — Revenue Protection, Abuse Prevention, & Payments Compliance.
Before his Partner role, Eric spent two years on the sales team onboarding merchants into the Signifyd network.
Let's talk about your project
No matter what stage you are in, we would love to talk to you about your project. No pressure, no obligation, just straight talk and helpful insight.