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Member Services

Your community, connected online.

Your community, connected online.

Online memberships and organizations have complex histories; architect the experience of your community on the web without compromise.

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Breadcrumbs

Reach Your Goals

Reach Your Goals

Reach your goals

Mature membership organizations need to maintain the same sense of community online and offline; offering courses, payments and collateral offline is no longer an option. These tools are an online must-have in the new normal.

Successfully bringing membership groups online needs a deep understanding of your members, your model, and what delicate practices must remain the same. Our experience offers you tools to allow for complex subscription payments online, regional variations, building digital courses and schools, and connecting systems and members globally. We become an extension of your team and your community to allow your organization to digitally transform.

The board of directors can lead this vision of digital change

The board of directors can lead this vision of digital change

Membership organizations

Membership organizations

Membership organizations

Make sure your organization’s legacy transitions into the future, using technology. While membership organizations were typically born from a group of like-minded individuals coming together in person to share resources and make a change as a whole, we must consider that this experience is now held largely online.

Members of your community are choosing to do their research online, purchasing subscriptions, accessing courses, resources, making donations and communicating digitally. Using an integrated approach your site can deliver memberships and subscription models (for profit, or not-for-profit) that are custom-built for your group; honouring the nuances of that relationship. Online donations, subscriptions and annual membership fees can all be processed online, globally, automating manual payments and increasing efficiency. Tax receipt generation, accessible programs and community building. This is what digital landscapes can be.

Built-in accessibility and highly personalized content will boost membership growth, connecting your community and building relationships. Through interactive content, targeted resources or online courses, the possibilities for new revenue streams become limitless. Reach new markets and expand your reach with scalability and flexibility.

Graphic showing various member service options

Case Study - Metrin

Case Study - Metrin

METRIN CASE STUDY

Building the right ecommerce platform for franchise and distributor networks. Improved functionality for a unique set of members, and a flexible backend that streamlined accounting and fulfillment operations.

Read how we solved for multiple problems with open source solutions.

Membership in action content

Membership in action content

Empower your IT team to drive change.

Bringing member’s personal information and payments online brings risk. Ensure your plan includes IT’s voice to guide change from a secure and realistic perspective.

  • Moving membership data securely online
  • Automating a complex membership subscription model
  • Considering subgroups and associations within the team
  • Integration into current systems
  • Working with existing member databases and CRMs
  • Govern access, roles and permissions

Allow your marketing team to tell your story.

Telling the story of your members and why they came together is a powerful tool. Marketers need a web portal that can:

  • Tell a group’s story with images, writing, videos, and full flexibility
  • Provide automation, workflows, editing, writing, approvals, reviews
  • Integrate into their backend systems and get IT approval
  • Serve multi-language markets
  • Offer social integrations
Platforms & related services

Platforms & related services

B2B membership: collaboration, not competition

B2B membership: collaboration, not competition

Let's talk about your project

Let's talk about your project

Let's talk about your project

No matter what stage you are in, we would love to talk to you about your project. No pressure, no obligation, just straight talk and helpful insight.